Shipping & Return

Shipping:

  • All orders are shipped within 3-5 working days.
  • Most orders are delivered within 7-10 business days.
  • Delays in delivery may occur during public holidays or due to unforeseen circumstances.
  • Orders above INR 1000 qualify for free shipping in India.
  • International shipping charges are extra and will be provided separately based on the location.
  • Reliable courier companies and/or Speed Post are used for shipping.
  • THE INDIAN ETHNIC EMPORIO is not liable for any delivery delays caused by the courier company or factors beyond their control.
  • After shipping, the tracking number and shipping agency information will be shared via email.
  • Orders can be tracked using the consignment/tracking number on the shipping partner’s website.
  • Delivery will be attempted two times, and if unsuccessful, the package will be returned to the company. Refunds will be provided after deducting the reverse shipping fee.
  • It’s important to provide a complete shipping address with the zip code and a mobile number for hassle-free delivery.
  • In case of delivery issues due to incorrect details, a refund will be given after deducting the reverse shipping fee.
  • If the tracking link shows the order as “Delivered,” but you haven’t received it, contact theindianethnicemporio@gmail.com within 24 hours to investigate the issue with the courier service.

Cash on Delivery (COD):

  • For COD orders, an advance payment of INR 100 is required.
  • The balance amount is to be paid upon delivery.
  • COD is available only for orders above INR 1000.

International Shipping:

  • Shipping costs may vary based on the shipping address, weight, and fragility of the product.
  • Shipping costs are provided separately and are not included in the item’s price.
  • Duties and taxes for international orders are not included and should be paid directly to the shipping agency upon delivery.
  • If a customer refuses to pay these charges, no refunds will be given.
  • Delivery for international orders usually takes 12-14 business days, and customs clearance may sometimes cause further delays.
  • International orders are not eligible for returns or exchanges.

Returns Policy:

  • Products are eligible for return if the item received does not match the description, or if there is a quality defect or damage.
  • Customized products, special bulk orders, and sale/discounted items are not eligible for returns or exchanges.
  • Unboxing pictures/videos must be provided within 48 hours of delivery.
  • Slight variations in color tone & design pattern of handloom sarees are not considered defects, as each handloom saree is made entirely by hand, giving it a unique appeal.
  • Minor differences in color & appearance may occur due to photography limitations, different device screen settings, and lighting conditions.
  • Return requests are treated on a case-by-case basis, and resolution is provided at the discretion of the company.
  • Products for exchange must be returned within 10 days of delivery.
  • Credit notes equivalent to the cost amount are provided for exchanges; no monetary refunds are given.
  • The product should be packed in its original packaging with all inclusions.
  • Return items will be checked, and if they fail to meet expectations, they will be returned at the customer’s expense.
  • Missing products should be reported within 24 hours of delivery.
  • In case of unavailability of a replacement piece, a credit note will be issued, valid for six (6) months.
  • International orders are not eligible for returns or exchanges.

Exchange Process:

  • To request a return/exchange, email theindianethnicemporio@gmail.com within 48 hours of delivery with the required information and, if applicable, images of the item.
  • Emails or images/videos sent after 48 hours of delivery will not be considered.

General Terms & Conditions:

  • Orders cannot be canceled once shipped.
  • Products purchased during sale periods or discounts are not eligible for return or exchange.
  • Refunds will be given after deducting the reverse shipping fee for wrong or incomplete shipping addresses.
  • Refunds will be given after deducting the reverse shipping fee for three failed delivery attempts or refused packages.
  • Please ensure communication is in the English language.

Welcome to The Indian Ethnic Emporio!

At The Indian Ethnic Emporio, we celebrate the rich tapestry of Indian culture through our exquisite collection of sarees. Our journey began with a passion for preserving and promoting the timeless elegance of traditional Indian attire. We understand the profound significance of sarees in Indian heritage, and our mission is to share this cultural treasure with the world.

Our collection

showcases a diverse array of sarees, carefully curated to cater to every taste and occasion. From the opulent allure of handloom sarees to the luxurious sheen of silk sarees, we offer a wide selection that embodies the essence of Indian craftsmanship and artistry. Whether you're searching for the regal charm of bridal sarees or the graceful allure of chiffon and georgette sarees, we have something special for every discerning shopper.

What sets us apart

is not just the quality and variety of our sarees but also our commitment to customer satisfaction. We strive to provide a seamless shopping experience, ensuring that each purchase is accompanied by personalized attention and care. Our dedicated team is always on hand to assist you in finding the perfect saree that resonates with your style and personality.

At The Indian Ethnic Emporio

We believe that every saree tells a story—a story of tradition, heritage, and timeless beauty. With each exquisite drape, we invite you to become a part of this narrative, embracing the grace and splendor of Indian ethnic fashion.

Thank you for choosing The Indian Ethnic Emporio. We look forward to being a part of your journey in discovering the enchanting world of sarees. Bringing you the best of Trdaitional & modern sarees online!